• Camelia Angelica DÂMBEAN George Emil Palade Univercity of Medicine, Pharmacy, Science, Technology of Targu Mure, Romania
  • Manuela Rozalia Gabor George Emil Palade Univercity of Medicine, Pharmacy, Science, Technology of Targu Mure, Romania



emotions, empathy, motivation, stress, emotional intelligence, managerial performance, job satisfaction


This article reflects an applied theoretical study that addresses the relationship between emotional intelligence, occupational stress, motivation and job satisfaction in the employees of a machine tool manufacturer. Emotional intelligence is very important and indispensable for managers in Romanian institutions, leaders wanting all employees to fulfill their obligations and responsibilities in a pleasant environment, without stress, to have effective productivity. The aim of the paper is to manage emotions, stress and time, follow rules and is to observe the relationship between EQ and work management. Emotional states must be aware, understood and controlled to achieve our goals and purpose. It describes the basic concepts, basic psychological models, purpose, objective, research hypothesis, methodology, tools for measuring emotional intelligence and job satisfaction. The main objective highlights the emotional intelligence of the people involved in the organization, an objective applied at individual and group level that leads to increasing the quality of production. Observation, interview, questionnaire, analysis and data synthesis were used as research methods. The research has 4 hypotheses that have been demonstrated. Statistical analyzes were performed using the SPSS 20 program, focusing on descriptive statistics, percentage frequency analysis, correlations. Emotional intelligence is indispensable in leadership positions, and job satisfaction is directly associated with productivity and efficiency in an organization.


Alexandrescu L (2000) Psychic stress. In: Prelipceanu et al. Mental Health Treatise vol. 1 Encyclopedic Editure

Anokhin, P.K. (1965) Emotional Stress as a Prerequisite for the Development of Neurogenic Diseases of the Cardiovascular System. Vest of USSR Academy of Medical Sciences, 20,

Baron, R. A., & Byrne, D. (1987). Social psychology: Understanding human interaction. Boston: Allyn & Bacon

Cabanac, Michel (2002). “What is emotion?” Behavioral Processes (60): 69-83

Chazov, E.I. (1975) Emotional Stress and Cardiovascular Disease. Vest USSR Academy of Medical Sciences, No. 8, 3-8. (Russian) [21] Ayrapetyants, M.G. & Wayne, A.M. (1982) Neurosis in the Experiment and in the Clinic. M., Publishing House “Science”. (Russian)

Constantin, T. (2009), Determinants of work motivation, Alexandru Ioan Cuza University, Iaşi Damasio, A. R. (1998). “Emotion in the Perspective of an Integrated Nervous System.” Brain Research Reviews. 26 (2-3): 83–86.

David Sirotan, Louis A. Mischkind &Michael Meltzer (2010) Employee Motivation Ed All Deaconu A. & Podgerean D., (2004), Te human factor and the performances of the organization, ASE, Bucharest

Drisdale et al. (2000) Stress and Psychiatry. In: Kaplan & Sadock`s Comprehensive Textbook of P Psychiatry 7th edition Eisenberg, N. Sex differences in empathy and related capacities / N. Eisenberg, R. Lennon // Psychol. Bulletin. – 1983. – V.94. – P.10-131.

Ekman, Paul Davidson, Richard J. (1994). The Nature of Emotion: Fundamental Questions. New York: Oxford University Press.

Fetsch, R. J., & Pergola, J. (1991, Winter). Effective burnout prevention program [6 paragraphs]. Journal of Extension [on-line serial] 29(4). Available online:

Floru R (1974) Psychic stress. Romanian Encyclopedic Publishing House Garmezy N. Rutter M (1990) Acute reaction to stress. In: Child and Adolescent Psychiatry Rutter and Hersov Ed. Blackwell Scientific Publication

Gelgorn, E. and Luforough, J. (1966) Emotions and Emotional Upsets. M. (Russian); Levi, L. (1967) Emotional Stress. S. Karger. Basel, 542 p.

Goleman, D., Boyatzis, R., & McKee, A. (2002). The new leaders: Transforming the art of leadership into the science of results. London: Time Warner Paperbacks.

Ghoreishi, F. S., Zahirrodine, A. R., Assarian, F., Gholam, S. A., Moosavi, and Mehrizi, M. Z. Z. (2014). Evaluation of emotional intelligence and job satisfaction in employees of Kashan Hospitals. Nurs. Midwifery Stud. 3:e11977

Higgs, M. (2002). How can we make sense of leadership in the 21st century? Leadership & Organisation Development Journal, 25(5), 273-284

Hostel, Alistair. 1996. “Managing Dysfunctional Emotions in Organizations”. Journal of Management Studies 33 (4): 525–57. 6486.1996. tb00167.

Kaufman, S. B., DeYoung, C. G., Gray, J. R., Brown, J., & Mackintosh, N. (2009). Associative learning predicts intelligence above and beyond working memory and processing speed. Intelligence, 37

Keenan, K. (1996) Motivation. Çev: Ergin KOPARAN. Remzi Kitabevi, Istanbul.)

Korneva, E.A. and Shkhinek, E.K. (1984) Hormonal Stress Components and Protective Functions of the Body. Emotions and Behavior: A Systematic Approach. M., 155 p. (Russian)

Langley, A. (2000). Emotional intelligence – a new evaluation for management development? Career Development International, 5(3), 177-183

Lazarus, R.S. (2012) Theory of Stress and Psychophysiological Studies. In: Levy, L., Ed., Emotional Stress, L. Medicine. (Russian)

Le Moal M. (1977) Stress In flight: Pelicier Y: The Objects of Psychiatry The Spirit of Time

Lerner, Jennifer S.; Li, Ye; Valdesolo, Piercarlo; Kassam, Karim S. (2015). “Emotion and Decision Making”. Annual Review of Psychology (66): 799–823. doi: 10.1146 / annurev-psych-010213-115043.

Levi, L. & Kagan, A. ‘Psychosocially Induced Stress and Disease. In: Selye’, H., Ed., Problem Research Strategies and Results. Guide to Stress Research,von Nostrand Reinhold Co.,New York, (1980)

Levi, L. ‘Emotional Stress. Medicine’, M., 329 pp. (Russian) (1970); ‘Stress and Distress in Response to Psychosocial Stimuli’. Oxford Pergamon Press, Oxford, 480 p. (1972);

Maier, J.D., Salovey, P., Caruso, D.R. (2004). Emotional intelligence: theory findings, and implications. Psychological Inquriry, 15, 197- 215. Psychological Science 9 (5), 331-339.

Margaret Emory.( June 7, 2018. Accessed July 20, 2020). “On Fear, Emotions and Memory: An Interview with Dr. Joseph LeDoux” Brain World (in English).

Mayer, J. D., Roberts, R. D., & Barsade, S. G. (2008). Human abilities: Emotional intelligence. Annual Review of Psychology, 59, 507–536.

Mayer, J.D., DiPaolo, M., & Salovey, P. (1990). Perceiving the affective content in ambiguous visual stimuli: A component of emotional intelligence. Journal of Personality Assessment, 50,

Mayer, J.D., Salovey, P. (1997), “What is emotional intelligence,” in Salovey, Educational Implications, Basic Books, New York

Mayer, J.D., Salovey, P., (1993), “The intelligence and emotional intelligence”; Models of emotions. December 25, (2019). Accessed July 20, 2020.

Mucchielli, A. (2008), Communication in institutions and organizations, Polirom, Iaşi Orme, G. (2003)Emotional thinking as a tool for achieving success / G. Orme.. - 272 p.

Özgener, Ş. (2000) Gelişmekte Olan Ülkelerde İş Görenin Güdülenmesive Tky’nin İşgörenin Güdülenmesine Katkıları. U.S. Sosyal Bilimler Meslek Yüksekokulu Dergisi, Sayı: 4.

P.K. Anokhin (2020) Emotional Stress: The Dialectics of Nature Scientific Research Institute of Normal Physiology, Moscow, Russia. Evgeny Antonovich Yumatov doi: 10.4236/nm.2020.111003

Pănişoară, G. (2005), Dictionar-Psihologie-Larousse Human Resources Management, Polirom, Iaşi48 Bucharest, p. 202, from

Panksepp, Jaak (2004). Affective Neuroscience: The Foundations of Human and Animal Emotions. Oxford: Oxford University Press.

Roco M. (2004), “Creativity and Emotional Intelligence”, Polirom Publishing House, Iași, 2004

Salovey, P., & Mayer, J.D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9,

Salovey, P., Mayer, J.D., Goldman, S., Turvey, C. and Palfai, T. (1993). Meta-Mood Trait scale: a measure of attention, clarity and mood regulation - Tree components of emotional intelligence. Unpublished manuscript

Simonov, P.V. (1970) Theory of Reflection and Psychophysiology of Emotions. M. (Russian)

Sudakov, K.V. (1981) Systemic Mechanisms of Emotional Stress. M. Medicine, 229 pp.

Sudakov, K.V. and Yumatov, E.A. (1980) Acute Emotional Stress as a Cause of Sudden Death. In: Wichert, A.M. and Laun, B., Ed., Sudden Death, M. Medicine, 360-368. (Russian)

Sudakov, K.V. and Yumatov, Е.А. (1991) Emotional Stress in Contemporary Life. M. Publishing House of NPO Soyuzmed Inform, 81. (Russian)

Tamas Nagy (2015) Psychophysiological responses to distress and eustressm

Tihan, L., Tihan, E. (2007), Organizations. Organizational psychology. Fundamentals in human resources analysis, Opinfo, Bucharest (online www.

Yumatov, E.A. (2009) Dynamic Organization of Emotions and Emotional Stress. Materials of the 6th Simonov Readings, 13-46. (Russian)

Yumatov, E.A. (2011) Chap. 3, pp. 71, Emotional Stress; Ch.4, pp. 103, Practical Aspects of the Study and Prevention of Emotional Stress; Ch.5, pp. 133, Socio-Economic Background for the Development of Emotional Stress. In the Guide: E. A. Yumatov Neuroscience & Medicine Emergency Psychiatry, 2nd Edition, Revised and Supplemented, in 2 Volumes. Edited by Prof. Z.I. Kekelidze. M., GUZ Regional Psychiatric Hospital of the Ministry of Health of the Khabarovsk Territory, Vol 1. (Russian)

Yumatov, E.A. (2019) Dynamic Theory of Emotions and Systematic Organization of Behaviour. Herald of the International Academy of Sciences, No. 1, 56-65. (Russian)

Yumatov, E.A., et al. (1997) Emotional Stress: Theoretical and Clinical Aspects. Committee on Press and Information. 168 pp. (Russian)

Ghoreishi, F. S., Zahirrodine, A. R., Assarian, F., Gholam, S. A., Moosavi, job satisfaction in employees of Kashan Hospitals. Nurs. Midwifery Stud.

Yumatov, E.A., Glazachev, O.S., Bykova, E.V., Dudnik, E.N., Potapova, O.V. and Pertsov, S.S. (2017) Psychophysiology of Emotions and Emotional Stress of Students. M. ITRK, 200 pp. (Russian)




How to Cite