DIGITAL SOLUTION FOR EFFECTIVE MANAGEMENT OF REMOTE WORK: THE CASE OF KAZAKHSTAN RAILWAY
DOI:
https://doi.org/10.2478/eoik-2025-0011Keywords:
Transportation Economics, Kazakhstan Railways, Digital Solutions, Distant Work, ApplicationAbstract
The following paper discusses the potential of digital solutions in
controlling remote work at Kazakhstan Railways, focusing on the
example of implementing the “Dilau Tracker” application. This re-
search was conducted to investigate how effectively this digital tool
managed employee locations and working hours, among related met-
rics. Descriptive statistics and qualitative analysis are combined in
this methodology to provide a general assessment of the application’s
impact. Data from a specific application developed for the purpose
was analyzed. The methods used combined descriptive statistics and
qualitative analysis. Results depict that the “Dilau Tracker” immense-
ly enhances remote work management through real-time monitoring,
operational efficiency, and data accuracy. In that context, the research
indicates proper appraisal requires integrating the application with
existing railway systems. Other significant recommendations of this
study will be to reduce manual errors through the application, op-
timize resource allocation, and help improve overall organizational
productivity· However, the research also points out that some chal-
lenges—such as those with user adoption and technical integration—
remain open for further study. The paper concludes by mentioning
some recommendations for future research and practical implications
for the transport sector regarding the role of digital solutions in cop-
ing with challenges brought about by emerging remote work manage-
ment.
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