DEVELOPING METHODOLOGY FOR BSC METHOD IMPLEMENTATION IN SMALL AND MEDIUM ENTERPRISES
DOI:
https://doi.org/10.7251/OIK1402010VKeywords:
BSC methodology, strategic plan, perspectives, critical factors, measurements, small and medium enterprisesAbstract
The Study develops methodology for BSC method application in small and medium enterprises. It is presented through establishing perspectives, identifying critical success factors and defining measurements. The purpose of BSC method is to translate strategic plan into measurable business goals through which is possible to monitor quality of business in the company.
The first phase of this study explained the concept and definition of the BSC method application process.
The second phase showed the process of BSC application methods on a selected company.
References
Bemind. (n.d.). 9. Quality rules of procedure. Banja Luka: Bemind.
Domanović, V. (2010). Balanced Scorecard - the possibilities and effects of application. Kragujevac: Ekonomski fakultet.
Heleta, M. (2008). Quality management. Beograd: Univerzitet Singidunum.
Kaplan, S. R. & Norton, P. D. (1996). The Balanced Scorcard. The President and Fellows of Harvard Collage.
Niven, R. P. (2007). Balanced Scorecard - Step by Step (second edition). Zagreb: Poslovni dnevnik, Masmedia.
Stoiljković, N. (n.d.) A balanced system of indicators. Retrived Janurary 18, 2014. from http://www.skladistenje.com/wpcontent/uploads/2013/06/BSC.pdf
Todorović, Z. (2009). Quality management. Ekonomski fakultet Banja Luka.
Valjevac, B. (2013). The impact of BSC (Balanced Scorecard) methodology on business effciency of small and mediumsized enterprises. Unpublished master’s thesis, Univerzitet za poslovni inženjering i menadžment Banja Luka.
Vuković, M. (2007). Introduction of new methods into management system - Critical success factors . International Journal Total Quality Management & Excellence, Vol. 35, No. 1–2.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2014 ECONOMICS - Innovative and Economic Research

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.


















