DEVELOPING METHODOLOGY FOR BSC METHOD IMPLEMENTATION IN SMALL AND MEDIUM ENTERPRISES

Authors

  • Boris Valjevac Bemind a.d. Banja Luka
  • Ljiljana Sorak College of Economics and Informatics Prijedor
  • Miloš Sorak University of Banja Luka, Faculty of Technology

DOI:

https://doi.org/10.7251/OIK1402010V

Keywords:

BSC methodology, strategic plan, perspectives, critical factors, measurements, small and medium enterprises

Abstract

The Study develops methodology for BSC method application in small and medium enterprises. It is presented through establishing perspectives, identifying critical success factors and defining measurements. The purpose of BSC method is to translate strategic plan into measurable business goals through which is possible to monitor quality of business in the company.

The first phase of this study explained the concept and definition of the BSC method application process.

The second phase showed the process of BSC application methods on a selected company.

References

Bemind. (n.d.). 9. Quality rules of procedure. Banja Luka: Bemind.

Domanović, V. (2010). Balanced Scorecard - the possibilities and effects of application. Kragujevac: Ekonomski fakultet.

Heleta, M. (2008). Quality management. Beograd: Univerzitet Singidunum.

Kaplan, S. R. & Norton, P. D. (1996). The Balanced Scorcard. The President and Fellows of Harvard Collage.

Niven, R. P. (2007). Balanced Scorecard - Step by Step (second edition). Zagreb: Poslovni dnevnik, Masmedia.

Stoiljković, N. (n.d.) A balanced system of indicators. Retrived Janurary 18, 2014. from http://www.skladistenje.com/wpcontent/uploads/2013/06/BSC.pdf

Todorović, Z. (2009). Quality management. Ekonomski fakultet Banja Luka.

Valjevac, B. (2013). The impact of BSC (Balanced Scorecard) methodology on business effciency of small and mediumsized enterprises. Unpublished master’s thesis, Univerzitet za poslovni inženjering i menadžment Banja Luka.

Vuković, M. (2007). Introduction of new methods into management system - Critical success factors . International Journal Total Quality Management & Excellence, Vol. 35, No. 1–2.

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Published

2014-06-30

How to Cite

Valjevac, B., Sorak, L., & Sorak, M. (2014). DEVELOPING METHODOLOGY FOR BSC METHOD IMPLEMENTATION IN SMALL AND MEDIUM ENTERPRISES. ECONOMICS - INNOVATIVE AND ECONOMICS RESEARCH JOURNAL, 2(1), 115 –. https://doi.org/10.7251/OIK1402010V